Returns & Exchanges
At Ancient Living, we strive to ensure your satisfaction with our natural beauty products, offering a seamless 7-day return policy for items in their original condition. We are committed to providing high-quality Ayurvedic solutions and will assist you with replacements if any product arrives damaged or incorrect.
Initiate Request
Contact our customer support team within 7 days of delivery via email or phone, providing your order ID and clear images of the product.
Quality Review
Our wellness experts will review your request to ensure the product is unused, unopened, and retains all original organic certification tags.
Reverse Pickup
Once approved, we will arrange a secure reverse pickup from your address at no additional cost for defective or incorrect items.
Refund or Exchange
After the returned item passes our quality inspection, we will process your full refund to the original payment method or ship your replacement within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing