Frequently Asked Questions
Your guide to natural wellness and conscious beauty.
Are your products 100% natural and organic?
Yes, Ancient Living products are crafted using pure, plant-based ingredients and traditional Ayurvedic methods. We avoid synthetic fragrances, parabens, and harmful chemicals to ensure the highest quality for your skin and hair.
How long does it take for my order to be delivered?
Standard shipping usually takes 3 to 5 business days for domestic orders within India. Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your delivery status.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also choose from various prepaid options including Credit/Debit cards, UPI, and Net Banking for a seamless checkout experience.
What is your return and refund policy?
We accept returns within 7 days of delivery if the product is received in a damaged condition or if the wrong item was sent. Please ensure the product remains unused and in its original packaging to process your refund or replacement.
Are Ancient Living products cruelty-free?
Absolutely. We are committed to ethical beauty, which means none of our products or raw materials are tested on animals. We believe in harmony with nature and all living beings.
Can I use your products if I have sensitive skin?
While our products are made from natural ingredients, we recommend performing a patch test on a small area of skin before full application, as even natural botanical extracts can cause individual sensitivities.